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SuiteCX 150 (Customer Journey Mapping Methods, why and how – for practitioners)

Name: SuiteCX 150 (Customer Journey Mapping Methods, why and how – for practitioners)
Start: 2016-11-17T07:30:00-08:00
End: 2016-11-17T09:00:00-08:00

November 17, 2016 @ 7:30 am - 9:00 am PST

120 Minutes
Audience: Moderate
Prerequisites: 100, 101

Using the practitioner’s analogy of a mile wide and an inch deep or a mile deep and an inch wide, learn two approaches to customer experience/journey mapping and applied CX.

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Details

Date:: November 17, 2016
Time:: 7:30 am - 9:00 am
Event Category:: Training Courses