February 2019 Release Notes

SuiteCX Release Notes

User Interface (configurator) Access to manage UI colors in grid maps

This exposed the IPoint background color data so practitioners who can front load their criteria by project or account. Expansion of API 2.0….

  • Customer request
  • Improved auto-mapping/time-saving features

User Interface (configurator) Access to manage custom descriptors

This exposed the IPoint custom descriptor data table so practitioners who can front load their criteria by project or account. Expansion of API 2.0….

  • Customer request
  • Improved auto-mapping/time-saving features

IPoint Hover-over Attachment Preview

Shows a thumbnail of any image or PDF attached to an IPoint; updates itself once a day automatically. A customer with one attachment for each IPoint that were PNG, JPG or PDF files, wanted to see inside IPoints from the UI level without opening the IPoint. So we added a paperclip to their custom IPoint — the hover over paperclip exposes the thumbnail of their attachment. Requires Custom iPoint Templates….

  • Customer request
  • Improved storytelling
  • Innovation
  • Performance/quality upgrade

Custom IPoint Templates

Now IPoints can have their own customized functionality and look-feel including smart technology and business rules. This is an innovation to allow customers to redesign the look-feel of touch points to the look-feel and functionality they need.

  • Customer request
  • Improved storytelling
  • Improved analytics and decision making
  • Improved auto-mapping/time-saving features
  • Innovation

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